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Home » Monza apologizes for poor fan experience: “A rigorous verification has been initiated”

Monza apologizes for poor fan experience: “A rigorous verification has been initiated”. Monza apologizes for poor fan experience.

There seems to be no peace for the last edition of the Italian Grand Prix, which has been ​​overwhelmed by criticism from the moment after we saw the checkered flag at the Monza circuit last Sunday.

Following the disputes directed to the Race Direction for the decision to end the race behind the Safety Car, therefore in this way sacrificing a potentially spectacular final part of the race, and the controversies related to the booes from the fans when Max Verstappen was on top of the podium, now the organization of the event is in sights.

In the days following the Italian Grand Prix weekend, complaints from fans present on the circuit got more and more on social media channels due to the numerous issues and lack of services which they were subjected at the venue. There was also reports of poor crowd management across the site, with fans having to queue for hours to pay in order to get tokens that could then be used for food and drink rather than being able to directly buy them at the stands.

Today, again via social networks, the official response from the Monza racetrack has arrived, as the organizers are already at the center of a difficult discussions with Formula 1 to ensure the event will continue to a stay on the calendar.

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In response to the claims and complaints, Monza has issued a statement on Twitter, explaining what action it intends to take for the future:

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“Autodromo Nazionale Monza express its regret for the discomfort of those who, among the many fans who flocked to the Italian GP, would have encountered certain inconveniences. The fans’ experience is a priority and for this reason, a rigorous verification has been initiated, with partners, to ascertain and investigate the origin of any criticalities and take consequent measures so that this does not happen again in the future.” – the official Twitter account of the Monza circuit posted.

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